CUSTOMER
SATISFACTION Providing outstanding customer
service
QUALITY Commitment to excellence and continuous improvement
INNOVATION Encouraging and implementing innovation to further improve our processes, products and
services
INTEGRITY Behaving with the highest integrity in everything we
do
TEAMWORK Working together to
achieve a common goal
CUSTOMER
SATISFACTION, QUALITY, INNOVATION, INTEGRITY AND TEAMWORK
GROWTH STRATEGIES
Some of the strategies
that the Group intends to adopt in order to achieve its mission
include:
offering a range of products and
specialised services in the arena where the Group is strong and experience in
expanding market coverage through
alliances and joint ventures with strategic partners locally and in
the region
continuous efforts in product and
personnel development
LOOKING AHEAD
The TSI Group intends to
establish itself as a leading provider of architectural products,
building systems and specialised services to the building and
construction industry in Malaysia and the region. To date, the Group
had successfully established strategic alliances with foreign
counterparts in Singapore, Philippines and Indonesia whereby the
foreign counterparts are responsible of seeking business
opportunities and the TSI Group will provide the necessary
follow-through support and completion of the projects.
The Group is currently looking at opportunities to venture into
Thailand as it sees great potential in that country. In addition,
the TSI Group had also bid for some major projects in Bangladesh.
The Group is also focusing its efforts in the development of
products and services which does not require much labour input and
at the same time enhance productivity. Its product development
efforts include the prefabricated toilet bathroom and Glassfibre
Reinforced Gypsum (GRG) products.
It is the intention of the TSI Group to place more emphasis in the
hospital sector as well as low to medium cost residential development
projects.