This position will be based in Kuala Lumpur. Be a part of an energetic and highly motivated team that enjoys the work they do and are excited to take on new challenges!

• Minimum 1 year working experience in customer service / event industry or related fields
• Minimum SPM, with credits in mathematics
• Customer service skills
• To be thorough and pay attention to detail
• The ability to work well with others
• Sensitivity and understanding
• Patience and the ability to remain calm in stressful situations.
• Able to communicate in Bahasa Malaysia and English
• Proficiency in Microsoft Office applications
• Possess customer service attitude

• Manage customer service / information counter
• To assist visitors on wayfinding to amenities and tenants in the mall
• Attend to shoppers’ and tenants’ enquiries and feedback
• Assist in the upkeeping of the mall & shared spaces
• Assist in the execution of the mall’s promotions and events
• Assist in sale and redemption of vouchers
• Handle lost and found items in GMBB
• To maintain a high level of staff service standards
• Handle administrative duties
• Assist in managing shared spaces in GMBB

This position will be based in Kuala Lumpur. Be a part of an energetic and highly motivated team that enjoys the work they do and are excited to take on new challenges!

• Minimum 1 year working experience in administration. Knowledge of real estate law/commercial leases/property management is an added advantage
• Possess at least Professional Certificates, Diploma, Advance/Higher/Graduate Diploma
• Able to work in a team and independently
• Well-organized
• Committed, self-motivated, honest and responsible
• Computer literate with proficiency in Microsoft Office applications 
• Detail Oriented
• Time Management
• Open to Learning
• Able to communicate in Bahasa Malaysia and English

• Assist efficiently on coordinating, tracking and administering the tenancy process and stamps
• Abstracted the key terms from executed agreement and input such information into System / Control list
• Assist, as necessary in attending to prospects by walk-in or phone call in any leasing/shared space-related matter in the absence or unavailability of the Centre Manager/Leasing Executive
• Casual leasing documentation
• Assist on monitoring utilities bills and summary
• Generate reminder letter
• Maintain proper filling and documentation
• Assist on monitoring weekly footfall on tenant shop operation
• Assist on managing Curated Store, galleries and consignor of 108 brands
• Assist on monitoring Retail Assistant (RA)
• Prepare Curated Store monthly sales report and monitor retail assistant to ensure report was send in timely and correct manner
• Assist on briefing & guide details to RA on their tasks & responsible on sales transaction, generate receipt from StoreHub system & Stock check
• Identify defect’s location and capture defects (using time stamp), compile defects list and update to TMD for the necessary action via email
• Monitor and follow-up defects rectification works arranged by TMD
• Post-Inspection once touch-up works done with TMD & to acknowledge upon completion of work
• Safe-keeping TMD pre and post defects touch work in portal
• Carry out any other ad-hoc task assign by Superior from time to time

We would like to offer an internship program for aspiring, energetic and eager to learn students. Our internship program is intended mainly for students of event management, marketing, advertising and promotion departments as well as for those who are interested in working in events starting immediately! 

Our internship participants are offered:
 

• work with a young and dynamic team
• experience in working in a wide range of arts and culture events
• satisfaction 
• fun in offering help to those who need it
• acquisition of practical skills
• exposure to different industries
• improvement of knowledge   

Additional information;

• Allowance provided
• 5 working days per week, 10 hours per day
• Located close to LRT Plaza Rakyat, LRT Hang Tuah & Bukit Bintang MRT

About us: 

GMBB is a creative community mall in Bukit Bintang that aspires to be an enterprising hub for Malaysian creatives, artists and artisans to do more together. 

What we do: 

We are a creative community mall that aspires to support, sustain and serve the creative arts community in Klang Valley as a hub. We are constantly evolving within our core pursuits in Leasing & Upscaling, Events & Partnerships and Programmes & Content.

Our aim is to offer access and options for the community to grow, while bringing different communities and passions together to add more value. As a hub, we do our best to function in a collaborative, collective and connected manner that embodies our tagline, because the more we are together, the more we are. 

How to join?

Just drop us your resume and cover letter on careers@gmbb.com.my.

• Candidate must be current pursuing diploma or bachelor’s degree in Event Management / Business / Administration / Management /Marketing or equivalent 
• Strong language and communication skills in two languages 
• Internship duration minimum 3 months 
• Excellent interpersonal skills and communication skills  
• Responsible, versatile, positive and pro-active 
• Willing to work weekends during events 

• Plan, executive and support both online and offline events 
• Coordinate with internal team to ensure on-time event arrangements 
• Attend the offline event and support onsite operations 
• Handle guests and walking customer during offline events 
• Assist with online and offline promotions of events  
• Assist with data collection and analysis of events  

This position will be based in Kuala Lumpur and the candidate will report directly to the Assistant General Manager of GMBB. Be a part of an energetic and highly motivated team that enjoys the work they do and are excited to take on new challenges!

 Are you interested in local artisanal retail? Do you have an entrepreneurial mindset? Keen to support our local creatives and artisanal businesses to expand and grow #MoreTogether with GMBB? Join us!

• Candidates with working experience in shopping mall leasing, commercial and/or retail leasing. Graduates with keen interest in leasing & marketing are also welcome to apply
• Ability to work under pressure in a fast-paced and ever-changing environment while juggling multiple competing tasks simultaneously to closure
• Proactive and flexible individual who is able to tackle problems in a structured manner
• A quick study who is resourceful, independent and a good team player
• Computer literate & competent in writing business proposals and correspondence
• Good public relation, communication, negotiation and presentation skills
• Possess good analytical and problem-solving skills
• Diploma or degree in Business / Marketing or related fields
• Strong verbal and written communication in English & Bahasa, Mandarin is a plus  

• Responsible for leasing, marketing and tenant relations
• Follow up through execution to the opening of tenant's business
• Assist in formulating and implementing leasing strategy 
• To conduct market studies and research on retail trends
• To prepare and follow through on all documentation for leasing purpose
• To maintain and manage good working relationship with tenants
• To liaise with and negotiate with tenants on renewal terms and/or other feedback/requests
• Any reasonable ad-hoc tasks assigned by superior or management

• Must possess at least a diploma, bachelor’s degree, or equivalent in marketing, real estate management, or related fields.
• Minimum 4 years of leasing or marketing management experience in shopping malls or commercial retail development
• Proficient in Microsoft Office
• Familiar with tenancy agreements and leasing functions
• Good interpersonal and communication skills
• Self-starter with strong leasing and organisational skills
• Good in both verbal and written English and Bahasa Malaysia.

• To carry out a detailed study and propose ways to promote Cameron Fair and enhance football. To recommend and execute events and promotions to be carried out at Cameron Fair.
• To assist in showing prospective tenants or buyers the relevant property as and when requested by the property agent appointed by the company, including handing over keys to tenants and inspection of the unit.
• To oversee the daily management and operation of the mall.
• To develop a leasing plan to identify new prospective tenants and negotiate with prospective tenants to maximise income in line with the business plan.
• To conduct market research and understand the market in which the mall is located in order to keep abreast of shopping mall development in the market.
• To propose tenant mix, leasing budget, occupancy rate, and rental plan for management review.
• To maintain good communication and business relations with tenants.
• To monitor and manage pre- and post-tenancy matters, such as the issuance of all tenancy agreements and all relevant documentation, in a timely manner.
• To monitor and manage the complex income collection, rental ageing record status, and stringent tenancy management policies.
• To liaise with the building management team and other departments with regards to tenant fit-out works, such as M&E requirements and other relevant approvals for commerce fit-out works.
• To work closely with the property manager to resolve issues related to the general upkeep of Cameron Fair, including security issues, cleaning issues, maintenance issues, leaking issues, and all other issues relating to maintenance that may be raised by our tenants.
• Any other responsibility as instructed by a superior from time to time.

• Time Management
• Honest
• Well-organized
• Work experience in retail is an added advantage
• Fluent in English and Bahasa Malaysia
• Neat, presentable
• Minimum SPM, with credits in mathematics

• Proficiency in Microsoft Office applications
• Customer service attitude

• Liaising with customers in order to ensure a transaction goes smoothly
• Processing payments
• Providing customers with information on pricing and product availability
• To manage cash flow & stock take
• To ensure the cleanliness of Artery & Galleries
• To ensure all display of the product is in order & dust free for both Artery items & Galleries displays
• To ensure the price and unit no. of the product is correct & can be seen clearly
• To report any issue arise in Artery & Curated retails units to the Management
• To do rounding at Artery retails units & ensure all displays are in order
• To fill up the Daily Cash Handover Form
• To assist on fill in the Stock In/Out Form for stock in/out flow in the Artery
• To monitor footfall
• To assist the Management for any reasonable ad hoc duty